Cookie Usage & Privacy Policy

Privacy Policy

At Bulleys Chartered Surveyors and Bulleys Bradbury Limited, we are committed to respecting and protecting your privacy. We want to be completely transparent about how we deal with our client’s data and have developed this policy so that you can feel confident about the privacy and security of the personal information that you provide to us.

Our Privacy Policy tells you about all information that we record about you. It covers both information that could identify you and information that could not. It also tells you how you can check that the Personal Information about you that we keep is accurate and how you can instruct us to erase this information from our files.

Who Are We?

This is the privacy notice of Bulleys Chartered Surveyors (trading as Bulleys) and Bulleys Bradbury Limited (trading as Bulleys Bradbury). In this document, "we", "us" or “our” refers to both entities.

• Bulleys Chartered Surveyors: Partnership, Head Office at 43 Bell Place, Wolverhampton, West Midlands WV2 4LY.
• Bulleys Bradbury Limited: Limited company (No. 09572800), Registered Office at 4 Pearson Road, Central Park, Telford, Shropshire TF2 9TX.

For the purposes of the Data Protection Act 1998 (The Act) and GDPR, we are the “Controller”. Our website is administered by West Midlands Media Ltd, acting as a “Data Processor”.

Personal Information

While using our website or contacting us, you may provide personal information (name, address, email, phone, etc.). This is used to administer our services, marketing, and contractual obligations. We hold all information securely in accordance with the Data Protection Act and GDPR. By providing your details, you consent to us contacting you via those methods.

How We Collect and Use Information

We collect information through website forms, agency agreements, tenancy applications, and direct correspondence. This includes contact details, financial history, and employment details.

We use this information to:

• Perform contractual obligations and provide requested services.
• Assess tenancy applications (credit and reference checks).
• Process payments (rent, card payments, accounting).
• Provide information on other goods/services we offer.
• Verify identity and prevent fraud/money laundering.

Data Retention and Security

We take security seriously and use administrative, technical, and physical safeguards. We keep your information only as long as necessary. Due to our affiliation with RICS, we may keep personal information for up to 7 years after our last contact.

Your Rights

You have the right to:

• Confirm if we hold your information.
• Request a copy of your data.
• Rectify incorrect information.
• Object to processing or request deletion/anonymization.

To exercise these rights, contact us at wton@bulleys.co.uk.

Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website recognize your device, remember preferences, and generate visitor statistics.

Cookies Used on Our Website

Based on our latest audit, the following cookies are utilized on our site to ensure security, functionality, and improved user experience.

1. Necessary Cookies

These cookies are essential for the website to function properly.

2. Analytics Cookies

These cookies help us understand how visitors interact with the website to improve our service.

3. Functional Cookies

These cookies enhance website functionality and user experience.

How to Manage Your Cookies

Most web browsers accept cookies by default. You can change your preferences in your browser settings (e.g., Internet Explorer, Chrome, Firefox, Safari). Note that disabling cookies may affect the availability of certain services on our site.

For more detailed information, visit allaboutcookies.org.